Correspondence details
🕐 Monday to Friday, 09:00–17:30 BST
We aim to respond within five working days.
📍 KensingtonWager Editorial
Registered office: TBC at commercial launch
Registered in England and Wales (number available on request).
Operators wishing to dispute a score should email us with the specific axis, the data point they dispute, and a primary source. We will acknowledge within two working days and complete a re-test within 14.
Data-subject requests (UK GDPR access, erasure, or portability) should be sent by email with proof of identity. We will respond within one calendar month.
Gambling support — if you are reaching out about a gambling problem, please contact GamCare directly on 0808 8020 133. They are better equipped to help.